5 Essential questions you should ask your integrator

Jan 29, 2024

An introduction to integrators in conveyor and automation systems: What you should know


In the rapidly evolving landscape of logistics and automation, businesses are continually seeking ways to optimise operations, increase efficiencies, and remain competitive. One pivotal player in this transformation is the integrator—professionals who design, implement, and maintain conveyor and automation systems tailored to specific business needs. For businesses in the UK, Conveyor Systems Limited (CSL) stands out as a trusted integrator since 1997, addressing the logistical challenges faced by a diverse range of industries.


What is an integrator?

At its core, an integrator, like CSL, is a specialist that collaborates with businesses to understand their logistical needs thoroughly. Leveraging expertise in conveyor systems and automation, integrators work with you to understand your business in order to design bespoke solutions that enhances your operational efficiencies. Whether it’s designing conveyor belts, rollers, scanners, or specialised lifts like pallet and box lifts, integrators ensure seamless integration into existing infrastructures. For more information you can read our recent blogs on the role of an integrator.


Our offering

For businesses like 3rd party logistics, warehousing, transportation, ecommerce companies we believe that CSL emerges as a comprehensive integrator. With over two decades of experience, our dynamic approach is grounded in understanding unique challenges faced by its clientele. More importantly, their commitment extends beyond installation; we offer robust aftersales services, including repair, breakdown, and other maintenance packages, ensuring systems operate at peak performance consistently. In many cases CSL can offer this service even if we didn’t design or install the system.

Powered roller conveyor


What is your experience with similar industries?

Understanding an integrator’s industry-specific expertise can provide insights into their capabilities to address unique challenges. At CSL we have a wealth of extensive experience across a wide range of sectors showcasing our versatility and adaptability. For more details please visit the case study section of our website.


How do you approach system design and integration?

A comprehensive approach to system design involves understanding current operations, identifying inefficiencies, and crafting tailored solutions. We pride ourselves on our collaborative approach which ensures alignment with our clients’ business objectives and operational requirements.



What aftersales services do you offer?

Beyond installation, aftersales support is crucial for maintaining system reliability and minimising downtime. We offer a suite of comprehensive aftersales packages, encompassing repair, breakdown, and maintenance, which emphasise our long-term partnerships with clients.



Can you provide case studies or references?

Evaluating past projects and client testimonials offers a glimpse into an integrator’s track record and customer satisfaction. CSL’s longstanding tenure and diverse portfolio showcase proven expertise and client trust. We are always happy to share the details, where we can, of our previous clients and the systems we have worked on.



How do you ensure compliance and safety standards?

Compliance with industry regulations and safety standards is paramount in conveyor and automation systems. CSL’s adherence to stringent guidelines ensures systems not only optimise efficiency but also prioritise safety and compliance. We are firm believers in that all our employees, contractors and clients safety is our number one priority.

Team repairing roller

CSL can help

In navigating the intricate landscape of conveyor and automation systems, partnering with a reputable integrator is paramount. Conveyor Systems Limited (CSL), has been operating since 1997, and we have many longstanding clients. We pride ourselves in our expertise, versatility, and commitment in addressing diverse logistical challenges across the UK. As the industry continues to evolve, we hope that we can remain a key partner in shaping the future of logistics and automation with innovation, expertise, and unwavering commitment to customer success.


If you’re looking to start a new project or want to find out more about how we can help you and your business contact us on:

Telephone: 01283 55 22 55

Email: sales@conveyorsystemsltd.co.uk

We Design, Install and Maintain Conveyor Systems

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