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Integrators vs. Manufacturers

Nov 18, 2024

Choosing the right partner for your automation needs

When embarking on an automation project, one of the fundamental choices you’ll need to make is between working with an integrator or a manufacturer. Both play essential roles in the industry, but they bring different approaches to system design and implementation. Here, we’ll explore the key differences between integrators and manufacturers and why choosing an integrator like CSL Automation can provide a distinct advantage in building a system that truly aligns with your needs.

What is a manufacturer?

Manufacturers are companies that design and produce specific equipment, machines, or components used in automation systems. For example, a conveyor manufacturer will specialise in producing conveyors, focusing on advancing the technology and capabilities of their product line. Manufacturers are experts in their particular equipment and often spend years refining their products to deliver maximum efficiency and performance within their niche.

While working with a manufacturer can be advantageous if you’re looking to procure a specific piece of equipment, it also comes with limitations. Manufacturers are understandably focused on selling their own products, which could restrict the overall flexibility of the project. The risk is that you may end up with a system centred around what a single manufacturer offers, rather than what is best for your entire operation.

CSL engineers testing roller lift up gate during system commissioning

What is an integrator?

An integrator, on the other hand, does not produce equipment but rather assembles and configures a variety of technologies to create a cohesive, efficient system tailored to your specific goals. At CSL Automation, we work with a diverse range of trusted partners, allowing us to select the best equipment for each project—whether it’s a specific type of conveyor, scanners, check weighing equipment or an automated rightsized packing machine. This holistic approach means we aren’t tied to a particular product line, which gives us the freedom to evaluate the full spectrum of options and design a system that maximises productivity and efficiency for our clients.

Because we don’t manufacture equipment ourselves, we’re in a unique position to make unbiased decisions that put the needs of our clients first. This independence allows us to tailor solutions by selecting, mixing, and integrating the best technology on the market, regardless of brand.

Key advantages of working with an integrator like CSL Automation

  1. Objective, holistic solutions

Integrators can consider a wide array of products and manufacturers to deliver a solution that is truly tailored to your operational needs. At CSL Automation, we take a “best fit” approach, combining our extensive knowledge of the latest equipment with a thorough understanding of our clients’ requirements.

  1. Extensive Partner Network

Over the past 28 years CSL Automation has established partnerships with trusted manufacturers and vendors across the automation industry. This network means we have access to a variety of options and can source reliable, top-quality equipment from reputable suppliers. With these trusted relationships in place, we can assemble robust, high-performance solutions that will stand the test of time.

  1. Customisation and flexibility

Unlike a manufacturer, which may have constraints based on the products they produce, an integrator can be flexible, offering customized configurations that precisely align with your objectives. Our team works closely with you to ensure the solution integrates seamlessly within your existing infrastructure, with the adaptability to scale as your business evolves.

  1. Broad industry experience

As an integrator, CSL Automation brings experience from a wide range of industries, including eCommerce, 3PL, and manufacturing. This versatility enables us to design systems that are not only effective but also resilient in diverse environments, leveraging lessons learned across projects to refine and improve our solutions for each new customer.

  1. Long-term support and service

Our role as an integrator doesn’t end once the system is installed. CSL Automation provides ongoing support, including maintenance, upgrades, and access to spare parts. This ensures that your automation system continues to run smoothly and evolve as new challenges or growth opportunities arise. Even if you decide not to use CSL Automation for your servicing you can be rest assured that the equipment is widely used so parts are widely available to make servicing and replacing more easily.

CSL team in customer's warehouse during conveyor installation

Why Choose CSL Automation?

Partnering with CSL Automation means choosing a team that views your project through a wide-angle lens. By taking a consultative approach, we identify what will make the biggest impact on your operations and deliver a solution designed to support your long-term objectives. Whether you need a single conveyor line or a comprehensive, end-to-end automation system, our goal is to provide technology that performs reliably and efficiently.

If you’re exploring automation or conveyor system solutions and want an unbiased partner that prioritizes your unique requirements, consider working with CSL Automation. Our commitment to delivering tailored, high-quality solutions has made us a trusted integrator for businesses across a variety of sectors.

Contact us today to discuss your project and discover how CSL Automation can deliver an adaptable, expertly integrated system that will help your business thrive.

Are you ready to discover how automation can transform your operations? Contact us today at [email protected] or call 01283 55 22 55 to learn more.

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