What’s included in a CSL Automation ConveyorCare service?
In today’s fast-paced warehouse, manufacturing and logistics environments, conveyor and automation systems are critical to keeping operations moving. Any unplanned downtime can quickly lead to lost productivity, missed SLAs and increased costs. That’s why CSL Automation’s ConveyorCare Services are designed to provide comprehensive, proactive support that keeps your systems running safely, efficiently and reliably.
Below, we break down what’s typically included in a ConveyorCare Service and how our electrical, mechanical and breakdown support helps protect your operation.
A complete, proactive approach to conveyor support
ConveyorCare is not just about fixing problems when they occur. It’s about preventing issues, extending the life of your equipment and giving you confidence that expert support is always available when you need it.
Our services can be tailored to suit your site, whether CSL Automation originally installed your system or you are looking for a trusted partner to maintain existing equipment.
Electrical services
The electrical integrity of your conveyor and automation systems is vital for safe and reliable operation. As part of ConveyorCare, CSL Automation provides professional electrical support carried out by experienced engineers.
Typical electrical services include:
- Inspection and testing of control panels, MCCs and local control stations
- Checking and tightening of electrical connections to prevent overheating or failures
- Fault-finding on sensors, photo-eyes, encoders and safety devices
- Inspection and testing of motors, inverters and drives
- Verification of emergency stops, safety circuits and interlocks
- Software and control system support where required
Regular electrical inspections help identify early signs of wear, damage or component failure, reducing the risk of unexpected breakdowns and improving overall system reliability.
Mechanical services
Mechanical wear is one of the most common causes of conveyor downtime. ConveyorCare includes detailed mechanical inspections and servicing to ensure all moving parts are operating as intended.
Mechanical services typically cover:
- Inspection and adjustment of belts, rollers, chains and bearings
- Checking conveyor tracking, tension and alignment
- Lubrication of moving components in line with manufacturer recommendations
- Inspection of gearboxes, shafts, couplings and drives
- Identification of worn or damaged components before failure occurs
- General housekeeping advice to reduce debris-related wear
By addressing mechanical issues early, ConveyorCare helps extend equipment lifespan, maintain throughput and reduce long-term maintenance costs.
Breakdown support
Even with the best preventative maintenance in place, breakdowns can still happen. ConveyorCare customers benefit from responsive breakdown support designed to get operations back up and running as quickly as possible.
Our breakdown services include:
- Rapid fault diagnosis by experienced electrical and mechanical engineers
- On-site support to isolate issues safely and efficiently
- Temporary or permanent fixes to restore operation
- Clear communication throughout the call-out process
- Practical recommendations to prevent repeat issues
Having a trusted partner who understands your system reduces downtime and removes the stress of managing unexpected failures.
Repairs and remedial works
When issues are identified during servicing or breakdown attendance, CSL Automation can carry out professional repairs and remedial works as part of your ConveyorCare support.
This can include:
- Replacement of worn or failed mechanical components
- Electrical component replacement, including motors, sensors and drives
- Conveyor belt and roller replacements
- Control panel modifications or repairs
- Planned remedial works scheduled to minimise disruption
All repairs are carried out with safety, quality and longevity in mind, using appropriate components and best-practice engineering standards.
Tailored to your operation
No two sites are the same, which is why CSL Automation’s ConveyorCare Services can be tailored around your operational requirements, system criticality and budget. Whether you need routine servicing, comprehensive electrical and mechanical coverage, or dependable breakdown support, ConveyorCare provides a flexible solution.
Added value for ConveyorCare customers
ConveyorCare is designed not only to protect system performance, but also to provide tangible commercial and operational benefits.
As part of a ConveyorCare agreement, customers benefit from a 10% discount on OEM parts and labour, helping to reduce the cost of ongoing maintenance, repairs and remedial works. Using genuine OEM components ensures compatibility, reliability and long-term system integrity, while the discounted labour rates make planned and reactive work more cost-effective.
In addition, CSL Automation offers 24/7 mechanical call-out support for Gold ConveyorCare customers. When a mechanical issue threatens uptime outside of normal working hours, our engineers are available to respond quickly and safely, minimising disruption and helping you regain control of your operation as fast as possible.
These added benefits give ConveyorCare customers greater peace of mind, improved cost control and confidence that expert support is always available when it matters most.
Why choose CSL Automation?
With extensive experience supporting conveyor and automation systems across ecommerce, 3PL, manufacturing and warehouse environments, CSL Automation understands the demands placed on modern operations. Our engineers combine practical on-site experience with a proactive mindset, helping customers move from reactive maintenance to long-term system care.
If you’d like to find out more about ConveyorCare or discuss a service package tailored to your site, CSL Automation is here to help.
Discuss your Maintenance Requirements
Thank you for your interest in CSL Automation. As one of the UK’s leading conveyor and automation integrators, we can help maintain your automation system.
Start your automation journey today.
