The truth about conveyor & automation maintenance
When it comes to keeping automation and conveyor systems running at their best, there are plenty of misconceptions out there. At CSL Automation, our ConveyorCare team hears them all from “it’ll look after itself” to “only the original supplier can service it.”
So, let’s separate fact from fiction and debunk some of the most common Aftersales myths once and for all.
Myth 1: “Once installed, my system will be ok and look after itself.”
Reality: Even the most advanced automation requires regular care. Conveyor belts stretch, roller or lineshaft bearings wear, drive bands wear and snap and sensors drift over time, it’s perfectly normal. Planned maintenance ensures small issues are caught early, preventing unplanned downtime and costly breakdowns later.
Myth 2: “Maintenance is too expensive.”
Reality: Neglect is what’s expensive. Reactive repairs, emergency call-outs, and lost production time can quickly outweigh the cost of a routine service plan. Preventive maintenance spreads costs predictably and helps extend the life of your equipment, protecting your investment.
Myth 3: “Only the original supplier can maintain my system.”
Reality: Not true. The ConveyorCare team at CSL regularly maintains and upgrades systems installed by a wide range of suppliers and manufacturers such as Interroll, Ambaflex, Conveyor Units, Qimarox etc. Our engineers are experienced across all major brands and technologies, ensuring you get expert support, regardless of who installed it.
Myth 4: “If it’s still running, it doesn’t need attention.”
Reality: Machines can appear to be working fine while quietly developing issues. Early signs, such as small vibrations on rollers or motors, unusual noises, or sensor misreads can be easy to miss. Scheduled inspections help identify these before they become production-stopping failures.
Myth 5: “Downtime for servicing isn’t worth it.”
Reality: Planned downtime is far better than unplanned downtime. Short, scheduled maintenance windows can be coordinated around your operations, ensuring minimal disruption and helping you avoid the long delays caused by unexpected breakdowns.
Myth 6: “Maintenance doesn’t improve performance.”
Reality: Regular servicing doesn’t just keep your system running, it keeps it running better. Cleaning, calibration, and component alignment all contribute to smoother flow, reduced noise, and more reliable throughput.
Myth 7: “Upgrades are only needed when things fail.”
Reality: Proactive upgrades can enhance safety, speed, and energy efficiency. Whether it’s new controls, updated sensors, or improved guarding, small modernisations can significantly boost system reliability and extend lifespan.
Myth 8: “We can handle all maintenance in-house.”
Reality: While in-house teams play a vital role, complex automation systems often require specialist knowledge, diagnostic tools, and manufacturer connections. Partnering with CSL’s ConveyorCare team means your engineers get the support they need without overstretching your resources. Our ConveyorCare team can also source genuine parts from a wide range of suppliers.
The bottom line
Planned maintenance isn’t a cost it’s an investment in uptime, safety, and system longevity. At CSL Automation, our ConveyorCare team is dedicated to keeping your systems moving, whether we installed them or not.
If you’d like to discuss a tailored maintenance plan or book a system health check, contact us on 01283 55 22 55 or email [email protected].
Discuss your Maintenance Requirements
Thank you for your interest in CSL Automation. As one of the UK’s leading conveyor and automation integrators, we can help maintain your automation system.
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