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You get what you pay for: ConveyorCare

Nov 25, 2024

When investing in conveyor and automation systems, it’s tempting to prioritise upfront savings, whether it’s by opting for lower-cost engineers or using cheaper parts. However, the old adage “you get what you pay for” holds especially true when it comes to keeping automation systems running smoothly. Having an automation system that helps to improve your processes and operations is absolutely vital, whether in eCommerce, 3PL, or manufacturing, and any compromise in quality can lead to costly breakdowns, production delays, and frequent repairs.

In this blog, we’ll explain why working with highly trained engineers and using genuine parts is not just about preventing problems—it’s a long-term strategy for saving both time and money.

CSL engineers testing roller lift up gate during system commissioning

Expertise comes at a price—But it’s worth every penny

Automation and conveyor systems are complex and sophisticated. To keep them running smoothly requires more than just basic maintenance. Highly trained and experienced engineers bring a depth of knowledge that goes beyond merely fixing a problem—they can anticipate issues before they arise, implement solutions that improve overall system efficiency, and tailor maintenance approaches to extend the lifespan of your equipment.

At CSL Automation, our engineers are not just familiar with the systems—they understand the intricacies of each component, how they interact, and how to quickly diagnose issues. This level of expertise comes with a cost, but it’s one that pays off in the long run. 

  • Faster problem resolution: When a breakdown does occur, experienced engineers can pinpoint the issue quickly and apply the correct fix. This reduces downtime and gets your operations back online faster.
  • Preventative maintenance: As mentioned, well-trained engineers don’t just fix problems—they prevent them. Regular maintenance schedules, combined with deep system knowledge, allow them to spot potential issues before they escalate into major breakdowns. By planning maintenance you can ensure that downtime is avoided or certainly kept to a minimum.
  • Optimised system performance: Experienced engineers understand how to fine-tune your automation systems for maximum efficiency, improving throughput and reducing energy consumption. This translates to smoother operations and lower operating costs.

Why genuine parts matter

It’s easy to be drawn toward cheaper, non-genuine parts when it comes to replacing components in your conveyor or automation system. But what many businesses fail to consider is the hidden cost of these cheaper alternatives.

Here’s why genuine parts are worth the investment:

  • Longevity: Genuine parts are designed to fit and function perfectly with your system. They have been tested and proven to meet specific performance and safety standards. This means they last longer and require less frequent replacement compared to non-genuine parts. The higher initial cost is often outweighed by fewer replacements over time.
  • System compatibility: Automation systems rely on precise coordination between various components. Using non-genuine parts and consumables can lead to compatibility issues, causing malfunctions or even damaging other system components, leading to further downtime and increased costs.
  • Warranty and safety: Many OEM parts come with warranties, ensuring that if something goes wrong, you’re covered. Non-genuine parts, on the other hand, often don’t provide such protection. Additionally, using genuine parts ensures that your system complies with safety regulations, protecting both your investment and your workforce.

The hidden costs of short-term savings

While choosing cheaper alternatives might seem like an effective way to reduce immediate expenses, the long-term costs can be significant. Downtime, emergency repairs, and the need for frequent part replacements add up quickly. Worse yet, these disruptions can impact your business reputation, causing delays that affect customer satisfaction.

By investing in skilled engineers and genuine parts, you’re not only protecting your current operations but also securing the long-term reliability and efficiency of your systems.

The CSL automation difference

At CSL Automation, we pride ourselves on offering a complete solution to keep your operations running smoothly. Our team of experts is highly trained, with the experience needed to manage both routine maintenance and complex repairs. When you work with us, you can trust that our focus is on minimizing your downtime and maximizing the performance of your conveyor and automation systems.

We also emphasise the use of genuine parts, ensuring that your system runs as it was designed to—efficiently, reliably, and safely. We recommend holding stock of key spares too, and can advise you on what to hold.

Conclusion: Investing in quality may come with a higher upfront cost, but it’s an investment in the future of your business. With access to CSL’s highly skilled engineers and the use of genuine parts, you’ll save money in the long run by avoiding frequent breakdowns, costly repairs, and production delays. In automation, as in many things, you truly get what you pay for.

We design, install and maintain conveyor systems

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