Conveyor System
Servicing and Maintenance

Why maintenance matters

In the fast-paced eCommerce, distribution, and warehouse world, conveyor systems keep operations running. These systems’ timely maintenance is crucial. It acts as a preventative medicine that ensures ongoing health and peak performance.

Reduces downtime

In many industries, time is money. An unexpected breakdown can cause delays to order fulfilment and lead to dissatisfied customers. Regular maintenance keeps your conveyor system running and reduces the likelihood of costly and disruptive downtime.

Ensures safety

If not adequately maintained your systems can pose a safety risk to your workforce. Loose components or failed safety features can result in accidents. Routine maintenance and safety checks help to avoid such incidents. Ensuring your operations remain compliant with the stringent health and safety regulations in the UK.

Prolongs equipment lifespan

To get the best return on your investment it is important to keep your systems operating as long as possible. Regular maintenance prolongs the conveyor system’s lifespan significantly.

Quick response, fantastic service
“Last month, one of our conveyor belts unexpectedly broke down during peak hours. Thankfully, Conveyor Systems Ltd were quick to respond, dispatching an engineer immediately to our site. They managed to fix the issue promptly, saving us from significant downtime. We couldn’t ask for a better service!”

James

Fulfilment Centre Operations Manager

Quality, genuine spare parts made available quickly
“We’ve been using CSL’s spare parts packages for our conveyor systems. Having these parts readily available at our Distribution Centre for our in-house team to install has dramatically reduced our downtime and increased our operational efficiency.”

Sarah

Ecommerce Operations Lead

Introducing Conveyor Care from CSL

At Conveyor Systems Ltd, we know that every business has unique operational challenges and needs to keep their systems up and running, that’s why we’ve introduced Conveyor Care. This is a tailored service and maintenance contract moulded to your system’s specific demands.

There are three tiered offerings:

  • Bronze
  • Silver
  • Gold

Each package ensures alignment with your needs, no matter how intricate your system. It is not exclusive to systems installed by us; we can also work with you if your conveyor system comes from another provider.

To guide your decision, the table below highlights the unique features of the Bronze, Silver, and Gold tiers. Make an informed selection that suits your requirements.


Tailored service and maintenance plan based on the size and type of your project











Emphasis on Preventative Planned Maintenance (PPM) to identify potential faults before they escalate











10% discount on repair/breakdown parts and labour











Mechanical service contract











Electrical Service Contract








Safety circuits service contract








Remote software support





Agreed reactive service level - 24 hour breakdown phone line and an engineer on-site from 4 hours





Tailored service and maintenance plan based on the size and type of your project











Emphasis on Preventative Planned Maintenance (PPM) to identify potential faults before they escalate











10% discount on repair/breakdown parts and labour











Mechanical service contract











Electrical Service Contract








Safety circuits service contract








Remote software support





Agreed reactive service level - 24 hour breakdown phone line and an engineer on-site from 4 hours




Our servicing & maintenance includes;

 

Breakdowns

In the rare event of a breakdown, rest assured that our highly experienced engineers are at your service. We will promptly dispatch a skilled engineer to your site to diagnose and rectify the issue, ensuring minimal disruption to your operations. 

 

Modernisation & upgrades

As your business grows we can adapt your system layouts to help you cope with changing scopes, evolving products, shifts in company direction, or increased throughput demands.

Our team excels in implementing changes that can help your business grow, including:

  • Reconfigurations
  • Upgrades
  • Extensions
  • Relocations
  • Fire escape route changes
  • Changes in routes / scope or function
  • Safety system upgrades
  • Improvements in energy efficiency
  • Control and software changes

Our continuous improvement programs are tailored to optimise workflow while reducing operational costs. We understand the critical nature of your conveyor system and will define a detailed plan for implementation, minimising downtime and operational disruption. Beyond cost savings, these changes also contribute to a reduction in environmental wastage.

Frequently Asked Questions
Can you relocate or decommision systems

In various situations, materials handling systems need to be relocated, whether within the same building or to a new facility. Our proficient project team is equipped to handle these complex tasks. We initiate the process with a thorough site and equipment survey, crafting a meticulous project plan that ensures seamless integration of your equipment into the new location, regardless of whether it maintains the same layout or undergoes a reconfiguration.

The equipment is then professionally disconnected, moved, and seamlessly reconnected, with potential additions, software and control modifications considered. 

Our project and engineering teams can also assist with decommissioning, ensuring the safe disconnection of electrics, removal, palletizing, and collection for recycling.

Conveyor Care from CSL

Conveyor Systems Ltd offer Servicing, Maintenance & Breakdown contracts, providing peace of mind that your investment is in safe hands.

Spare Parts Packages

Keeping spare parts for your system can be the difference between a rapid repair and a frustrating delay.

Planned Preventative Maintenance (PPM)

Find out more about our focus on preventing breakdowns and expensive repairs before they happen!

Featured Projects

Creating relationships that last

We are proud to have completed installations for many major organisations, forging strong relationships and continuing to provide automation solutions through ongoing maintenance or follow-on projects due to expansion and our customers’ trust in CSL to meet and exceed their needs.